Services Manager, Alliance Services
OVERVIEW
The Alliance Canada is a vibrant evangelical denomination, committed to serving Jesus Christ and His mission. We are present in over 400 churches and ministries across Canada and global ministries in over 30 countries.
PURPOSE
As a family of churches, we make disciples and multiply transformational churches in Canada and the world to the glory of the Triune God.
VISION PRAYER
O God, with all our hearts, we long for you.
Come, transform us to be
Christ-centred, Spirit-empowered, Mission-focused people,
multiplying disciples everywhere.
OVERVIEW
This role is a term based to support a parental leave and reports to the Vice President of Operations and Strategy Execution. The manager serves leaders and ministries across the Alliance Canada in the areas of administration, guest services, donor relations, process and project management, event management, facility operations and procurement.
DUTIES AND RESPONSIBILITIES
As a member of the Alliance Services Lead Team, this person will exemplify Alliance Canada’s Staff Code in leading and working with their team to collaborate with other staff in our office and with our Alliance Ministries to fulfil the following:
Accountabilities
- Lead the Alliance Services Hub by:
- Selecting, coaching, developing, guiding, supporting and directing
- Developing and executing a specific team strategy and plan to support our mission and strategy
- Managing assigned budget and resources
- Coordinates Donor Relations (Direct, Indirect, other funders) through:
- Ongoing Communication and engagement with donors
- Planning and Executing donor campaigns
- Transactional processing of donations
- Manages the Operations including:
- Facility use, meeting spaces, supplies, cleaning and maintenance.
- Event planning for hosting between 10–100 guests including travel, accommodation, food and hospitality.
- Applies Process and Project Management methodologies by tracking key initiatives to optimize processes and increase our effectiveness.
- Supports Alliance Services team administratively.
- Cultivates strong working relationships with external contacts including Consultants and Vendors
- Accepts and handles other duties as needed or assigned.
Required Qualifications
- A bachelor’s degree in administration, related field or equivalent experience.
- Understanding of all areas being supervised, in-depth knowledge and minimum 5 years experience in one or more of those areas
- Strong proficiency with software tools including Office 365 and Rock RMS.
- Canadian Citizen or Permanent Resident legally authorized to work in Canada
- Current member (or working towards membership) in an Alliance church
- In agreement with Alliance Canada’s vision, mission and our official statements.
- Fluent in spoken and written English
Preferred Skills and Experience
- Quality of spirit reflected in a growing relationship with God
- Office Management and Supervisory Skills
- Strategic thinking, planning, process and project management
- Excellent relationship building and communication skills (presentation, written, verbal)
- Change Management (lead, communicate, engage, resolve conflict, support)
- Alliance Church and Denominational experience
Location and Travel Requirements
- The work location can be at our Mississauga office Tuesday through Thursday with an option to work from home Monday and Friday. Alternatively, they can be located in another location within Canada with periodic travel for work.
- Regardless, some travel is required for meetings and to support large gatherings.
COMPENSATION AND BENEFITS
People and culture are paramount to us while serving the mission. We offer a comprehensive compensation package including excellent benefits, an exceptional pension plan, generous vacation package and a hybrid working option.
Salary Level 6: $71,619 – 84,074
ANTICIPATED TERM
May 1, 2026 – June 30, 2027
Contact Information
If interested, we would love to hear from you and discuss how you may be a great fit in joining us in completing God's call to tell everyone about the Good News of Jesus Christ! We invite candidates to submit their resume to
peopleandculture@thealliancecanada.ca
Please also include a cover letter sharing how your skills and experience align with this role and the Alliance Canada’s mission.
Notice of Accommodation
The Alliance Canada has an accommodation process in place and provides accommodations for employees with disabilities. Please call 416- 674-7878 Ext.# 213 or by e-mail at
peopleandculture@thealliancecanada.ca so that arrangements can be made for the appropriate accommodations to be in place if you are invited to interview.